Citywide Restoration

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From 31 reviews
ron wittnebel

Citywide Restoration has cleaned our den and bedroom carpets 3 times

in the past several years. They do a very thorough job and we have always

been very pleased with the results.

via Google
Jan J Rayburn

Four Gold Stars to Citywide Restoration – as a business owner myself I applaud Allen and his Team!

Professional, Personable and Knowledgable!

It was impressive that the owner Allen came on site to check the progress of this project. His …

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via Google
Neil Miller

Citywide Restoration cleaned carpets and tile floors at one of our homes. I have to say that few companies really empress me these days, but Citywide exceeded my expectations, both in quality of work, customer interface and price. They …

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via Google
Barry Zubke

Very professional and thorough. Followed up with a phone call to make sure we were satisfied.

via Facebook
Ron Jackson

They did a very good job and clean up was excellent. Their staff were all very professional, polite and helpful in assessing job requirements.

via Facebook
Debbie Ross

Citywide does their work like it was there own home and they have a

fuzzy spouse. Used over 30 yrs.

Response from business owner

Thank you for your continued patronage! We are happy that we are able to meet your cleaning needs!

via Google
Amanda

Professional, friendly and was able to remove moisture barrier from our brand new carpet.

via Google
Charles G

More than happy to recommend you. Good service, good people.

Kristopher Kooken

By far, the most amazing carpet cleaning I’ve ever seen. We moved into our house four years ago and the carpets now look like the day we moved in. Jimmy and Jeff were very knowledgeable and explained the benefits from the process. Do not …

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Response from business owner

Our goal is to leave your flooring looking as if it is brand new! Glad we were able to exceed your expectations. Thank you for your review!!

via Google
Stuart Locker

Thanks for the great job cleaning off the grime on new house tile and sealing all the grout. It’s the second house you have done this on for me and your crew really took their time working way longer than I expected. My daughter and son in …

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Response from business owner

We are happy to go above and beyond for your satisfaction! Thank you for the review and continued patronage!

via Google
susan suleiman

Alan and his team were such a pleasure to work with. My tile cleaning was a little tough, and hard to do, but they did not quit. They made sure to get the right products an try different things to get my stubborn tile cleaned. And now, I …

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Response from business owner

We are glad that you are satisfied with the results. A little elbow grease goes a long way. Thank you for your review!

via Google
Kelly Sherrill

Citywide Restoration was great! Tile looks so much better. They were also helpful with education on what products will keep it looking that way! Great work!

via Facebook
Pat M RN

If you've hired those"bargain" cleaning companies, you really should call Citywide! Citywide has removed large stains that i thought were impossible! I can't begin to fully explain the quality of their work!! Absolutely THE BEST!!!

Response from business owner

Thank you for the review! We are happy to be able to exceed your expectations!

via Google
Lee Varner Epps

They were really nice and quick. My carpet stayed wet for 3 days however. Next time I’ll mention that to them. Also my cats got sick and threw up for 1 day afterwards because I couldn’t keep them off the wet carpet that long. I probably …

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Response from business owner

Hi Mrs. Epps,

Thank you for taking the time to leave us a review regarding your recent carpet cleaning experience. Client satisfaction is our number one priority, and these reviews help us to ensure that we are constantly improving our procedures to help meet that goal. Although many factors can be the culprit behind a slow drying process, we are disappointed to hear that your carpet remained wet for three days. We are taking steps to address what specifically happened on your job, where our technicians failed to meet certain standards, as well as to make sure this does not happen again in the future.

Someone with our company will be contacting you soon to discuss your experience with us further.

Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any service business, our greatest advertising is word-of-mouth from a satisfied customer. We apologize that we failed to meet our standards, and as a result, your 100% satisfaction. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Sincerely,

Management

via Facebook
Kelly P

Professional, reasonably priced, did a great job restoring my rugs. And they stored them until our home was ready.

Great company.

Sheryll J

This is a really great company! The staff was informative and professional. Project well done! I recommend them highly.

Susie H

In 2014 I got new carpet installed, 2 dogs and 2 cats and 3 years had taken a toll on it....Blake with Citywide Restoration came in, pretreated, sprayed, shampood, dried, raked...all the necessary steps to bring my carpet back to like new …

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Freeman C

Citywide did an amazing job on our carpets! They looked brand new after they finished cleaning them! We were so amazing at the stains they were able to get out and how quickly they got the job done. We will never use another carpet cleaning…

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Macy Cooper

Citywide did a wonderful job cleaning my carpet after they had taken care of a water leak. They also offered a service that revitalized the decorative wooden trim on the front of my house. The pressure washing they did on the sidewalk, …

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Response from business owner

Thank you for the review, Mrs. Cooper! It was a pleasure working with you, and we look forward to serving you in the future.

via Facebook
Stephanie G

From the first call I made, their receptionist was so polite and promptly returned my call. Second, the owner himself contacted me to confirm the appointment. Their techs were neat and respectful of my personal items and home. Love that …

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A. E

Good job, good people, nice work. Thanks

Carol G

The only company I would ever use for carpet, furniture & grout cleaning. They are professional & have great customer service .!The quality of their work is far above other companies I've used in the past. They're a little more expensive …

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Theresa M

Allen and his team members were great. We used their services to deep clean a bedroom because of mold issues. Allen was very thorough in detecting the source of the problem. The crew did a great job. Also we had them clean our carpets …

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Joan P

Extra care was given to remove spots

Job well done. Have used this

company several times with

excellent results. Crew always polite

and careful when moving furniture

I highly recommend Citywide

Restoration.

Macy C

In the aftermath of a broken water pipe the owner and staff of Citywide Restoration would not give up until they had every last drop of water out of my home. I did not want to have to have the sheetrock removed from my walls and Citywide …

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Terri S

Always my number one choice for carpet and floor cleaning. These guys are excellent and professional

Chris L

The Carpeting has never looked better. Fantastic job.

Claudia P

We have used this company for over 15 years in two different homes and always had a great experience. They are able to take care of sealing tile, repairing oriental carpets & flood damage as well. Highly recommend them!!'

Lynette B

Citywide Restoration offers very professional service when cleaning your carpet. I have called several times with questions regarding spills or stains that happen later--they are always willing to answer those questions.

Robert Dousay

This company gets 5 stars because 6 stars is not an option!

Totally satisfied!

Try them! You will not regret it.

via Facebook
Scott Basinger Jr.

This firm did a fine job on my carpets and tile flooring. I gave the tile the "white glove" test and they were immaculate. I will have Citywide back for my next cleaning.

via Facebook

13702 Jarvis Rd
Cypress, TX 77429

Citywide Restoration specializes in carpet, upholstery and tile cleaning. We prodly serve the following cities and surrounding areas: Houston, Cypress, Katy, Sugar Land, Alvin, Clear Lake, Humble, Kingwood, Spring, The Woodlands, North Houston.